The recent heat wave has us at IP Telecom in a giving mood, so we’re running a competition in conjunction with our sponsorship of the Dublin Night Run!
Big businesses have used call centres to handle high volumes of customer communications for decades. Now, no matter the size of your enterprise, you can as well. Whether you want to run your office with the efficiency of a larger organisation, or you’d like to grow to become one, here are 6 ways a cloud-based call centre can help you achieve those results.
We’ve discussed before how VoIP can benefit your business, and one of the benefits is making and taking calls anywhere - so these days it’s a lot easier to conduct business from outside of the office.
Looking for Telephone systems providers in Ireland? Here are 10 Points to consider when switching phone systems.
With more and more Irish businesses switching to Voice Over Internet (VoIP) calling, you may be researching an upgrade for your own company. Here are 5 reasons why you should consider upgrading your business phone system to VoIP.
In the simplest terms, PBX (Private Branch Exchange) is a multiline telephone system, mainly used within businesses, which allows users to communicate internally as well as making calls outside of the business.
No matter what industry you’re in, a business-class phone system is imperative for your daily business operations.
With this in mind, choosing the right phone system is something that should be done correctly the first time round so you have a system that lasts and works well. In this blog, I’m going to show you how.