What is VoIP? - (General Questions about VoIP)

Voice over Internet Protocol is a technology that allows voice to be sent over the Internet using a broadband Internet connection. The communication uses a protocol called SIP.

What is SIP? - (General Questions about VoIP)

SIP is a signalling communications protocol similar to that used by ISDN lines.

How does VoIP work? - (General Questions about VoIP)

First, voice is converted by a device from an analogue signal to a digital signal. It is then compressed and sent over the Internet where it will be uncompressed, converted back to an analogue signal for the remaining distance over a traditional circuit switch (PSTN).

What is CODEC? - (General Questions about VoIP)

Software that compresses and decompressed voice to enable faster transmission across the Internet. There are many types and I.P. Telecom use the lowest compressed Voice codec to ensure better than ISDN quality voice.

What kind of Internet connection do we need for VoIP? - (General Questions about VoIP)

You will need a broadband Internet connection such as DSL, from Eircom or Magnet, Cable/Fibre from UPC or Wireless from Host Ireland or Wicklow broadband. The speed required will depend on the number of simultaneous calls. In general 100kb in both directions is required for each call.

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Latest Blog

23/03/2020

Special Announcement: We have dedicated a page in our knowledge base to answer all your questions on setting up calls flowscall diverts and other queries relating to remote working.

06/03/2020

As the fallout from the spread of the coronavirus continues to impact businesses throughout the world, domestic businesses in Ireland were shaken up this week as large multinational headquartered in Ireland such as Google, Microsoft and Twitter told their staff to work from home. Even our own international sensation Penney’s (Primark) have told staff at their Dublin HQ and UK head office in Reading to work from home.