IPT Payment Solutions

Features of IPT Payment Solutions

24/7 Payment Line

Pay your bill day-or-night, with caller verification and DTMF suppressed payments

Agent Assisted Payments

Stay connected during the payment process, entering card details directly on your device to ensure security.


Send SMS reminders on payment day with direct links to your prefilled payment form.

Mobile Payment App

Keep up with your smart-meter payments on the go with our secure and easy-to-use iOS and Android app.

Why Thousands of Irish Businesses are Using

IP Telecoms Solutions

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Our philosophy is simple - we create next-generation phone solutions to help thousands of Irish businesses achieve their business goals. We combine innovation, cost savings, and ease of use to create phone solutions that put the needs of our customers first.

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Latest Blog

Technical Support Engineer - IP Telecom

Job title: First Line Technical Support Engineer

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Celebrating Success at the Tech Excellence Awards: €2,000 raised for for the Irish Homeless Street Leagues

Last night was a night to remember for IP Telecom at the Tech Excellence Awards. We are thrilled to announce that, thanks to the generosity and support of everyone involved, we successfully raised..

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Innovative Solutions

Great ideas for business

IPT Hosted Phone

The phone solution that’s built around your business. Take your customer care and staff connectivity to the next level with the phone system that integrates with modern business needs

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IPT for Teams

Make and receive calls through Microsoft Teams and integrate calls into your projects and collaborations

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IPT Call Centre

Companies of any scale often have a call centre function for their sales or support teams - make the most of yours with the system that allows you to improve efficiency and tracking.

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CRM Integration

Our Hosted Phone and Call Centre Solutions integrate fully with many CRM and collaboration tools. Salesforce, Zoho and other favourite CRMs integrate easily to ensure all conversations are fully logged and you can even make calls directly from the CRM

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General Information about compliancce
What Is PCI Compliance?

If your organisation accepts, processes, stores or transmits card payments, the chances are you’ve heard of the Payment Card Industry Data Security Standard (or PCI DSS or PCIDSS as it is commonly known), but what is PCI DSS?

It’s your responsibility to ensure that your customers’ payment data, such as sensitive card numbers and other forms of “Sensitive Authentication Data” (SAD) are safeguarded, free from exposure from contact centre agents, fraudulent attacks (internal and external) and other security breaches. By achieving PCI compliance and adhering to the comprehensive requirements of PCI DSS your organisation can be confident that you are improving the safety of your customer’s data and the way payments are processed.

In addition to this, with the introduction of the General Data Protection Regulation (GDPR) that covers strict guidelines on how personal information is stored and transmitted. Companies experiencing data breaches are facing fines from the Information Commissioners Office (ICO) of up €20m (approximately £17.5 million) or 4% of turnover, whichever is greater. Therefore, it is crucial that organisations adopt best practice on data security across their entire corporate infrastructure and processes, not just for accepting payments.

Does PCI DSS Affect my Organisation?

If you accept, process, store or transmit card data then PCI DSS affects your organisation. Cardholder data is continuously at risk of theft from hackers that are on the lookout for a way to exploit weaknesses in your organisation. So, no matter the size of your business, PCI DSS is there to protect your customers and their data, assisting in the prevention of a data breach which could have a huge impact.

Who Enforces PCI Compliance?

The security standard started in December 15, 2004 by Visa, Mastercard, American Express, Discover and JCB who formed the Payment Card Industry Security Council (PCI SSC) in 2006 to manage the ongoing evolution of the Payment Card Industry (PCI).

The PCI SCC continues to administer the guidelines with a focus on improving payment account security throughout the transaction process. However, it is the payment brands and acquirers, not the PCI council, that are responsible for enforcing compliance and are able to issue fines and restrictions on your ability to accept card payments.

What Is Defined as 'Cardholder Data' or Credit Card Data?

The PCI Security Standards Council (SSC) defines ‘cardholder data’ as the full Primary Account Number (PAN) or the full PAN along with any of the following elements:

  • Cardholder name
  • Expiration date
  • Service code

Sensitive Authentication Data, which must also be protected, includes full magnetic stripe data, CAV2, CVC2, CVV2, CID, PINs, PIN blocks and more.

How do I Become PCI Compliant?

To be PCI compliant, there are a set of 12 requirements set by the PCI Security Standards Council (PCI SSC) that are designed to ensure the highest level of protection for any data that is being used throughout the transaction process of a payment. This can be manually or electronically, but if organisations adhere to these requirements, they will dramatically improve their security against malicious attacks towards their organisation, including any internal risks.

There are specific reporting requirements based on your organisation’s merchant level, determined by the number of transactions made over a year.

Merchant Level 1: On-site assessment by a Qualified Security Assessor (QSA)

Merchant Levels 2–4: Self assessment via the Self-Assessment Questionnaires (SAQ)

You must also have a quarterly network scan by an Approved Scan Vendor and an attestation of Compliance Form.

PCI-DSS Levels

All organisations will fall into one of the four merchant levels based on transaction volume over a 12-month period.

The following are the 4 levels of PCI compliance:

Level 1
A merchant processing over 6m VISA and MasterCard transactions p/a

Level 2
A merchant processing between 1m and 6m VISA and MasterCard transactions p/a

Level 3
A merchant processing between 20k and 1m VISA and MasterCard transactions p/a

Level 4
A merchant processing less than 20k VISA and MasterCard transactions p/a

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