Blog

Yep, it’s that time of year again. Already. And it’s been an absolute cracker (that wasn’t a Christmas joke). Talk about busy and exciting. All sorts of new stuff has happened. So, before the Silly...

  We partner with some of Ireland's most innovative and exciting technology providers. This is the first of our 'Partner Spotlight' series about topics that are important to us and we think you will...

What happens when you have customers calling, but for one reason or another, they simply can’t get through? 85% of them don’t call back. Even worse, only 1 in 4 callers who don’t get an answer on the...

Email is a great communication tool - it’s quick, convenient and gets the job done. But are email, live-chats and other forms of messaging really the next stage in business communications?

Last October the storm of the century hit Ireland, bringing the country to a standstill with the first Red Weather Alert in years. Less than six months later, a second red weather-day immobilised the...

Phone systems that let you answer calls and switch them between different individuals on multiple lines were a revolution in business calling… 20 years ago. Now that businesses are growing rapidly,...

Is your current on-premise PBX quickly going out of date? Or is your business growing so quickly that adding more users to your current PBX is proving a hassle?   If you’re reading this, chances are...

So, you’ve decided that you require a new telephone system, now you need to decide who to look at! Here’s 5 top tips for choosing the company who can provide the right system for your needs.

The recent heat wave has us at IP Telecom in a giving mood, so we’re running a competition in conjunction with our sponsorship of the Dublin Night Run!

Big businesses have used call centres to handle high volumes of customer communications for decades. Now, no matter the size of your enterprise, you can as well. Whether you want to run your office...

How to choose the right telephony hardware for your business Ireland

We’ve discussed before how VoIP can benefit your business, and one of the benefits is making and taking calls anywhere - so these days it’s a lot easier to conduct business from outside of the office.