Be prepared! How VoIP based phone systems can help you cope in a crisis

business telephone systems | voip telephone | unified communication | microsoft teams
14/02/2020 By Rory Whelan

From natural disasters to hacking and denial of service there’s a lot of issues that can impact a business. Your phone calls shouldn’t be a casualty, once you have a plan in place.

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How a Hosted PBX can drive your digital transformation

digital transformations | digital business | digital economy | unified communication
30/01/2020 By Tai Aderemi

Every business knows that adopting and implementing digital transformation initiatives will be a priority in the 2020s. Companies looking to transform their business processes, model, and company culture must ensure that their communication tools are in sync with their enterprise tools to achieve a seamless  transition.

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Remote working set to dominate the way we work in the 2020s

Remote working
10/01/2020 By Rory Whelan

Sick of commuting? Tired of your workforce looking tired? Finding it difficult to recruit and retain the best talent? There's an alternative, and IP Telecom is there to help enable your business and empower your staff productivity.

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How changes to non-geographic numbers could save you even more

Irish VoIP Service Provider | Voip Telephone systems | NGNNumbers
04/11/2019 By IPTelecom-Team

Save even more on calling with IP Telecom

Thanks to a recent decision by the Commission for Communications Regulations, calling through IP Telecom is about to cost even less.

Starting on the 1st of December, calls to non-geographic numbers (NGNs) will cost the same amount as calls to regular Irish landlines, while calls to 1800 remain free.

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Make managing your Call Centre a breeze with Stats Centre

business voip ireland | Stats Centre | New VoIP Product
28/01/2019 By Nathan Overlock

Whether your call centre has 5 users or 500, keeping track of every call that comes in can be a daily challenge. However, offering the best in Call Centre Service requires knowing when customers are calling, how long they have to spend waiting and how well your team members meet their needs. The IP Telecom Stats Centre lets you keep track of these useful metrics and more, while also showing detailed performance data on each of your call centre agents.

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2018 has been a busy year for our development team

Voip Telephone systems | New Products
12/12/2018 By Jon Kenyon

It’s been a big, positive year both for us, and also for a lot of our loyal customers and partners. Things have grown and accelerated. So the new products, which we’ve launched, and the improvements, which we’ve made to our already popular products, really couldn’t have come at a better time. Here’s just a few of the developments, which may interest you.

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Blimey, what happened to that year?

Irish VoIP Service Provider | Voip Telephone systems
11/12/2018 By IPTelecom-Team

Yep, it’s that time of year again. Already. And it’s been an absolute cracker (that wasn’t a Christmas joke). Talk about busy and exciting. All sorts of new stuff has happened. So, before the Silly Season really gets into its stride, we all befuddle ourselves with rum custard & sherry trifle and lose our minds trying to top the tiger feet novelty slippers we got uncle Bill last year, we thought we’d take a minute to share some of the year’s memorable moments and exciting events with you. Use our menu below to jump to the section you want to check out first!

 
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Data Loss Prevention – A Consultancy-led Approach

telephone systems dublin | business communications
06/12/2018 By supportIT

 

We partner with some of Ireland's most innovative and exciting technology providers. This is the first of our 'Partner Spotlight' series about topics that are important to us and we think you will find interesting too.

First up under the 'Partner Spotlight' is supportIT sharing with us their latest developments in data loss prevention and GDPR compliance.

Stricter guidelines around data protection pose a significant challenge to businesses and prevent them from taking full advantage of cutting-edge cloud services.

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Never miss a call: VoIP failover from IP Telecom

business voip providers | Irish VoIP Service Provider | Voip Telephone systems | failover options
30/11/2018 By Nathan Overlock

What happens when you have customers calling, but for one reason or another, they simply can’t get through? 85% of them don’t call back. Even worse, only 1 in 4 callers who don’t get an answer on the first call will take the time to leave a message before taking their business to the nearest competitor.

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Voice Still Matters: 3 reasons to invest in your telephony

business voip providers | Irish VoIP Service Provider | Voip Telephone systems
14/11/2018 By Nathan Overlock

Email is a great communication tool - it’s quick, convenient and gets the job done. But are email, live-chats and other forms of messaging really the next stage in business communications?

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How to change the game with Telecom4Teams

telephone systems dublin | business communications
17/10/2018 By IP Telecom

IP Telecom's new integration, Telecom4Teams, allows companies to communicate better by unifying all the features of Microsoft Teams with their IP Telecom Phone system.  

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