There is a good chance if you are reading this post you will have heard of the term for the most popular choice of telecom solutions for business today but are still wondering What is VoIP , so below we have outlined what exactly VoIP is and how it works from IP Telecom to help you better understand the technology before making the right decision for your business phone solution.
Voice over IP or VoIP – short for Voice over Internet Protocol is a method of converting your voice into a digital signal capable of travelling across the Internet. This digital signal is then segmented and put into packets to be passed to the Internet. Due to massive improvements in broadband infrastructure it is now possible to carry these voice packets across your standard office broadband.
Simplifying what is VoIP – for the non-tech:
Voice over Internet Protocol is a category of hardware and software that enables businesses to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN.
How does the service work?
IP Telecom utilises your existing broadband infrastructure. The method depends on the solution chosen but in all cases the voice is converted on the customer’s site to Voice over IP and the traffic is prioritised out across the broadband link. Unlike other providers the Voice over IP data is transited to our peers without any conversion to traditional voice allowing us to keep our call charges low and transit delays to a minimum.
In the case of the service provided by IP Telecom the voice packets are carried from your office broadband link to our Voice Exchange which is located at the heart of the Irish Internet.
*It is vital that your broadband service is capable of providing the capacity necessary to carrying the maximum number of calls and data you require. IP Telecom can provide extensive consultancy and voip support to assist in the sizing of this capacity.
We will also work with your own IT people to ensure that your office infrastructure is capable of delivering the solution to your desks and will assist in changes necessary to your corporate firewall to facilitate prioritisation of the voice packets off your network to the Internet.
Now that you have a better understanding of what voip is, why don’t you have a look at the best 7 advantages of using VoIP as your business phone solution.