Stay PCI Compliant with IP Telecom & Key IVR

Key IVR is IP Telecom’s Payment Card Industry (PCI) compliant partner for phone payments. Key IVR prevents customer's card information and other sensitive data from being stored on organisations' networks, drastically reducing the risk of compromise if your own servers are breached. With rising risks of data breaches and new GDPR standards for information security, being PCI compliant is more important than ever. 

Here are just a few reasons to trust Key IVR with your payments:

  • Protecting payments for over 10 years
  • Over £3 billion in secure payments processed annually
  • Highest PCI certification (v3.2 Level 1)
  • Trusted by hundreds of customers throughout Europe and the US
  • Registered with Visa, Mastercard and other major credit cards. 

Features of Key IVR Payments

24/7 Payment Line

Pay your bill day-or-night, with caller verification and DTMF suppressed payments.

Click-to-Pay

Send SMS reminders on payment day with direct links to your prefilled payment form.

Agent Assisted Payments

Stay connected during the payment process, entering card details directly on your device to ensure security.

Mobile Payment App

Keep up with your smart-meter payments on the go with our secure and easy-to-use iOS and Android app.

Customer Experience

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Key IVR worked closely with Marie Curie to ensure credit and debit card donations made over the phone are processed securely, thanks to an Agent Assisted Payments Service. The staff accepting the payments are able to stay in full conversation with the supporter throughout the donation to ensure the payment is successful and to thank the caller for their generous donation. To ensure a smooth transition to the new system, Key IVR Account Managers delivered on-site training and face-to-face consultation with all staff.

Marie Curie

KeyIVR Customer | UK

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