Automatic Group wanted to move to a cloud-based telephony solution to enable more mobility in their business and ensure the business was becoming future-proof against large investment in telephony in the future while incorporating potential cost reduction at the same time. IP Telecom reduced Automatic's telecoms bills in excess of 35% while eliminating any on-site hardware other than telephone handsets. Overall efficiency has increase with the benefit of dynamic ring-groups and including staff GSM mobile numbers into call-flows.
Cloud based PBX
"We didn't just save money on our phone bills, we chose to work with a telecoms provider that put their customers first. The customer service and support from IP Telecom really sets them apart in their field. We wouldn't rely on anyone else to deliver our voice traffic".
Sarah Nolan | Service Delivery Manager | Automatic Fire Group