Cost savings and increased business communications flexibility

Posted by IP Telecom on Apr 18, 2018 3:05:53 PM

Automatic Fire group sought to enable greater mobility and flexibly to business communications whilst saving money. IP Telecom's solution allowed them to do just that

Topics: hostedpbx, voip, Business Telecoms, irish voip, voip providers ireland, irish business voip, hosted PBX, business telecom providers

The Solution

IPT Hosted Phone
IPT for Call Centres
IVR 75
Integrated IVR
Automatic Group wanted to move to a cloud-based telephony solution to enable more mobility in their business and ensure the business was becoming future-proof against large investment in telephony in the future while incorporating potential cost reduction at the same time. IP Telecom reduced Automatic's telecoms bills in excess of 35% while eliminating any on-site hardware other than telephone handsets. Overall efficiency has increase with the benefit of dynamic ring-groups and including staff GSM mobile numbers into call-flows.

The Results

Cost Reductions
Cloud based PBX
Remote enabled
"We didn't just save money on our phone bills, we chose to work with a telecoms provider that put their customers first. The customer service and support from IP Telecom really sets them apart in their field. We wouldn't rely on anyone else to deliver our voice traffic".

Sarah Nolan | Service Delivery Manager | Automatic Fire Group

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