Utilising the right tech to implement blended work models is a recipe for success. With the right modern tools at your disposal, you can improve employee buy-in to new working patterns, increased productivity, business continuity and flexibility that allows your business to thrive in a fast-changing world. Business leaders worldwide agree and this is the reason why tools and apps that improve productivity and collaboration has seen an increase in active users in the last year. Leading the charge is Microsoft Teams - Microsoft's collaboration tool that allows users to share files, chat and call and make meet with a video conferencing feature.
Since April 2020, Microsoft Teams has seen an increase in its users with 175 users recorded in 2021. Deeply integrated with Microsoft's Office suite, it is fast becoming the default collaboration tool for businesses.
Although Microsoft Teams provide a collaboration platform for businesses that ensures productivity and collaboration which fosters teamwork, it has some notable shortcomings. With disperse teams working from various locations, effective communication is essential. IPT for Teams is the integration that allows you to go beyond the files and unify a business-class phone system with Microsoft Teams. Having your phone system integrate seamlessly with your other communication channels, such as emails and video calls, enhances your business communications, allowing your employees to connect with each other and your customers.
For businesses looking to stay connected and competitive in a world changed forever, here are five reasons why IPT for Teams is the right fit for you:
On-site or off-site, your team stays connected wherever they are
To optimise productivity, your solution must be adaptable by all users irrespective of their working options. Businesses are starting to realise that offering flexibility to employees in their work-life is imperative to drive thriving work culture. With IPT for Teams, off-site or on-site, employees have access to a company directory that offers visibility and accessibility to dispersed teams; calls can be made to individual extensions in a few clicks.
As everyone is on a single communication platform, all calls are charged as internal (i.e. free), irrespective of their location.
Distant shouldn't mean disconnect
A true communications hub that carries everybody along
IPT for Teams offers a unified communications platform, that is device-neutral, making it a dream for employees and end-users.
Irrespective of the device choice, users can collaborate and communicate in a uniquely designed hub that carries everyone along. From desk phones to softphones, IP Telecom's integration with Microsoft Teams enables a one user experience that frees your workforce, offering real flexibility.
Team-up with IPT for Teams to encourage teamwork for your business
Get the best of both worlds with out-of-box features
Microsoft Teams is packed with features that will facilitate effective communication and collaboration but lacks the functionality of a business-class phone system - here is where IPT for Teams comes in - to deliver the best of both worlds in one communications suite.
Features such as Advance Call Flows allows you to pre-configure how calls are handled, in any event, such as, out-of-office hours, national days and company holidays - an invaluable resource in today's dynamic working climate.
Other features such as Find Me, Follow Me, Call Parking, Hot Desking and Conference Calls are available to supercharge a hybrid workforce.
"Dial 1 for sales": Utilise out-of-box features like IVR
Go beyond telephony
Businesses are currently looking to maximise their technology investments. Using multiple systems and dealing with a plethora of vendors is challenging to manage and uneconomical in the long term. IPT for Teams provides value-added benefits to companies that go beyond calling. Our native call centre solutions and capabilities to integrates with CRMs such as Dynamics, Salesforce, Zoho and many more, makes this a future-proof investment.
In return, you will get a unified solution that bridges communication silos with no disruptions to workflow.
A GDPR-compliant hub for recording call activities
IPT for Teams enables the call recording feature of the IPT Hosted. For training and quality management, as well as legal requirements in certain industries, with a click of a button, calls can be stored with retention options of up to 10 years.
In a post-COVID-world, investing in a communication hub that is seamless, device-neutral and easy to adopt should be a top priority; IPT for Teams allows your Microsoft Teams platform to do more, delivering a communication suite that all users will love.
IP Telecom is offering a free trial for up to 10 users for 30 days. You can contact our product specialist for a demo here: book a meeting.