Make managing your Call Centre a breeze with Stats Centre

Stats Centre | New VoIP Product | business voip ireland
28/01/2019 By Nathan Overlock

Whether your call centre has 5 users or 500, keeping track of every call that comes in can be a daily challenge. However, offering the best in Call Centre Service requires knowing when customers are calling, how long they have to spend waiting and how well your team members meet their needs. The IP Telecom Stats Centre lets you keep track of these useful metrics and more, while also showing detailed performance data on each of your call centre agents.

Read More

Understanding Business VoIP

business voip | business voip ireland | hosted PBX | irish telecoms
10/05/2017 By Gary

In a recent blog post, the IP Telecom team helped you understand What is VoIP?  And thought now might be a good time to find out everything you need to know in understanding Business VoIP and what it can do for your business and communicating with customers...

Read More
1

Get in touch for a consultation and see how easy it is to start
enjoying all the benefits of IP Telecom VoIP Solutions.

CALL US ON: +353 1 687 7777CONTACT US